Our Privacy Policy

Effective Date: March 4, 2026

Last Updated: March 4, 2026

At NORDASKIN, we are committed to protecting the privacy and confidentiality of our clients’ personal and health information. This Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA) of Ontario. It outlines how we collect, use, disclose, and safeguard your data.

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1. Information We Collect

We collect information that is necessary to provide safe, medical-grade aesthetic treatments:

• Personal Identification: Name, email address, phone number, and mailing address.

• Personal Health Information (PHI): Medical history, current medications, skin conditions, and treatment records (collected during consultations for services such as PRP and JetPeel).

• Technical Data: IP address, browser type, and usage data collected via cookies to improve our website experience.

• Financial Information: Payment details processed through secure, encrypted third-party gateways.

2. How We Use Your Information

Your data is used strictly for professional and clinical purposes, including:

• Scheduling and managing your appointments.

• Developing personalized treatment plans and ensuring medical safety.

• Processing payments and maintaining financial records.

• Communicating clinic updates or educational content (only with your explicit “opt-in” consent).

3. Disclosure of Information

NORDASKIN does not sell or trade your personal information. We only share data with:

• Healthcare Platforms: Trusted, Canadian-compliant software used for booking and medical records (e.g., Jane App).

• Service Providers: Third parties that assist in our operations (e.g., payment processors), all of whom are contractually bound to protect your privacy.

• Legal Requirements: When required by Canadian law or to protect the safety of our clients and staff.

4. Data Security & Retention

We implement rigorous physical and digital safeguards to protect your information, including SSL encryption and secure database management. In accordance with Ontario provincial regulations, health records are retained for the legally required period and are destroyed securely thereafter.

5. Your Rights

Under Canadian privacy laws, you have the right to:

• Access the personal and health information we hold about you.

• Request corrections to any inaccurate or incomplete records.

• Withdraw your consent for data collection or marketing at any time.

• Inquire about our data handling practices and challenge our compliance.

6. Contact Us

For any questions regarding this policy or to request access to your records, please contact our Privacy Officer:

NORDASKIN Privacy Officer Address: 2650 Trout Lake Rd, North Bay, ON P1B 7S7

Phone: (705) 492-2422

Email: info@nordaskin.ca